Cancellation Policy – GOOD AND FRESH

At GOOD AND FRESH, we strive to process and deliver your orders as quickly as possible. Please review our cancellation policy below.

Order Cancellation by Customer

1. Customers may cancel their order before it has been processed or dispatched for delivery.
2. Once an order has been packed, processed, or dispatched, cancellation requests may not be accepted.
3. To request a cancellation, customers should contact our customer support team as soon as possible with their order details.

Refund for Cancelled Orders

1. If an order is successfully cancelled before dispatch, the full amount paid will be refunded.
2. Refunds will be processed to the original payment method used during purchase.
3. Refund processing may take 5–7 business days, depending on the payment provider or bank.

Cancellation by GOOD AND FRESH

GOOD AND FRESH reserves the right to cancel an order under certain circumstances, including but not limited to:

1. Product unavailability or stock shortages.
2. Incorrect pricing or product information.
3. Payment issues or failed transactions.
4. Delivery location not serviceable.
5. Unforeseen operational or technical issues.

In such cases, customers will be notified promptly, and any amount paid will be refunded in full.

Modification of Orders

Customers may request changes to their order before it has been processed. Once the order has been processed or dispatched, modifications may not be possible.

Contact Us

GOOD AND FRESH

Good and Fresh, Kalpaka Gardens

Room No: 7/574, Kolazhy P.O.

Kerala – 680010, India

Email: goodnfreshofficial@gmail.com

Phone: +91 7025258686

For any questions regarding order cancellations, please contact our customer support team. We are committed to providing a smooth and transparent shopping experience for all our customers.